Service Center


First aid

Don't have the operating instructions for your safe lock to hand? In our instructions you will find the operating and installation documents for the current WITTKOPP lock series.


Good questions - good answers

Do you have a technical issue or questions about using our products? In the FAQ (Frequently Asked Questions) you will find answers to frequently asked questions.

Service network

Fast on the action

Do you need help? WITTKOPP has a network of dedicated technicians who are trained and certified for WITTKOPP lock systems. This enables us to guarantee rapid on-site product support in all regions of Germany and Switzerland.

Knut Fey

Service management

Tel +49 (0)2051 9566 20


When things aren't going well

Is your Lock not working as usual or as described in the product instructions? Then please contact our service department.

If a return is agreed with our service department, please fill out the return slip and enclose it with the return. Please use the original packaging for your return and do not enclose a new or repeat order.

We will process your request as quickly as possible and get back to you reliably with further information on how to proceed.

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