Service Center


First aid

Do you currently not have the user manual for your safe lock at hand? In our manuals, you will find the operating and installation instructions for the current WITTKOPP lock series.


Good questions - Good answers

Do you have a technical issue or questions about the operation of our products? You can find answers to frequently asked questions in the FAQ section.

Service network

Quick on the scene

Do you need assistance? WITTKOPP has a network of dedicated technicians trained and certified for WITTKOPP lock systems. Across all regions in Germany and Switzerland, we can ensure prompt on-site product support.

Knut Fey

Head of Service

Tel +49 (0)2051 9566 20


When things don't work out

Your lock does not work as usual or as described in the product instructions? Then please contact our service.

If a return is arranged in coordination with our service team, please fill out the return form and include it with the return shipment. Please use the original packaging for your return and do not include any new or additional orders.

We will promptly process your issue and provide you with reliable information on the next steps.

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